论文标题

让我们谈谈社会技术焦虑:追踪2010- 2021年Twitter上黑暗模式的历史和演变

Let's Talk About Socio-Technical Angst: Tracing the History and Evolution of Dark Patterns on Twitter from 2010-2021

论文作者

Obi, Ikechukwu, Gray, Colin M., Chivukula, Shruthi Sai, Duane, Ja-Nae, Johns, Janna, Will, Matthew, Li, Ziqing, Carlock, Thomas

论文摘要

设计师对欺骗性和操纵性设计实践的使用已变得越来越无处不在,从而影响了用户做出尊重其代理和自主权的选择的能力。这些实践通常通过“黑暗模式”一词来定义,该术语引起了设计师,隐私学者以及最近的法律学者和监管机构的关注。一系列社会技术从业者对黑暗模式的术语和基础的兴趣增加了,这使我们很感兴趣地研究了该概念的演变,以推测围绕黑暗模式的对话的未来轨迹。在本文中,我们利用定量和定性方法的结合来描述这种话语如何随着时间的推移而变化,从而通过#DarkPatterns从#DarkPatterns开始研究Twitter话语的历史和演变。我们将这种话语的演变构图为一场紧急的跨学科对话,通过黑暗模式的共同概念将多个学科观点联系起来,这些参与者参与了以社会技术焦虑为标志的对话,以识别和反击欺骗性的设计实践。我们讨论了这种话语的潜在轨迹以及在设计,政策和行动主义交集中进一步奖学金的机会。

Designers' use of deceptive and manipulative design practices have become increasingly ubiquitous, impacting users' ability to make choices that respect their agency and autonomy. These practices have been popularly defined through the term "dark patterns" which has gained attention from designers, privacy scholars, and more recently, even legal scholars and regulators. The increased interest in the term and underpinnings of dark patterns across a range of sociotechnical practitioners intrigued us to study the evolution of the concept, to potentially speculate the future trajectory of conversations around dark patterns. In this paper, we examine the history and evolution of the Twitter discourse through #darkpatterns from its inception in June 2010 until April 2021, using a combination of quantitative and qualitative methods to describe how this discourse has changed over time. We frame the evolution of this discourse as an emergent transdisciplinary conversation that connects multiple disciplinary perspectives through the shared concept of dark patterns, whereby these participants engage in a conversation marked by socio-technical angst in order to identify and fight back against deceptive design practices. We discuss the potential future trajectories of this discourse and opportunities for further scholarship at the intersection of design, policy, and activism.

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