论文标题

社交媒体推荐系统中的情感信号

Affective Signals in a Social Media Recommender System

论文作者

Dwivedi-Yu, Jane, Wang, Yi-Chia, Qin, Lijing, Canton-Ferrer, Cristian, Halevy, Alon Y.

论文摘要

人们来社交媒体以满足各种需求,例如被告知,娱乐和启发或与他们的朋友和社区建立联系。因此,为了设计一个提供有用且个性化的帖子建议的排名函数,能够预测用户可能对帖子的情感响应(例如,娱乐,知情,愤怒)将有所帮助。本文描述了我们为社交媒体推荐系统应用情感计算而开发的挑战和解决方案。 我们解决了几种类型的挑战。首先,我们设计了一个小小的分类法(出于实际目的),但涵盖了应用所需的重要细微差别。其次,为了为我们的模型收集培训数据,我们在已经可以使用的信号(即不同类型的用户参与度)和通过精心制作的800K帖子中的人类注释工作收集的数据之间进行平衡。我们证明,从该数据集中学到的情感响应信息将推荐系统中的模块提高了8%以上。在线实验还表明,违反内容的表面上有统计学意义的减少,并且用户发现有价值的内容的表面内容增加。

People come to social media to satisfy a variety of needs, such as being informed, entertained and inspired, or connected to their friends and community. Hence, to design a ranking function that gives useful and personalized post recommendations, it would be helpful to be able to predict the affective response a user may have to a post (e.g., entertained, informed, angered). This paper describes the challenges and solutions we developed to apply Affective Computing to social media recommendation systems. We address several types of challenges. First, we devise a taxonomy of affects that was small (for practical purposes) yet covers the important nuances needed for the application. Second, to collect training data for our models, we balance between signals that are already available to us (namely, different types of user engagement) and data we collected through a carefully crafted human annotation effort on 800k posts. We demonstrate that affective response information learned from this dataset improves a module in the recommendation system by more than 8%. Online experimentation also demonstrates statistically significant decreases in surfaced violating content and increases in surfaced content that users find valuable.

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