论文标题
编织隐私和权力:关于美国技术行业劳动组织者的隐私惯例
Weaving Privacy and Power: On the Privacy Practices of Labor Organizers in the U.S. Technology Industry
论文作者
论文摘要
我们研究了计算技术行业中劳动组织者的隐私惯例,并探讨了这些实践的变化,以回应远程工作。我们的研究位于工作场所动态的两个关键转变的交汇处:(a)由于远程工作而导致的在线工作场所通信的增加,以及(b)劳动力运动的复兴以及在工作场所的集体行动的增加,尤其是在技术行业中,这种现象已将这种现象列为技术工人运动。通过对参与集体行动的29名技术人员进行的一系列定性访谈,我们研究了劳动组织者在参与这些行动时如何评估和减轻隐私的风险。组织者遇到的最常见风险之一是对雇主的报复,横向工人冲突,情感倦怠以及有关集体努力泄漏到管理层的信息的可能性。根据风险的性质和来源,组织者使用数字安全实践和基于社区的机制的融合。我们发现,当威胁来自管理层时,数字安全实践更加相关,而社区管理和节制对于保护组织者免受横向工人冲突而言至关重要。由于劳动组织是一个集体而不是个人项目,因此个人隐私和集体隐私是交织在一起的,有时是冲突,通常是相互构成的。隐私的概念通常与组织者的需求不相容,他们指出,只有在工人向管理层提出统一的阵线时,才能实现数字安全。我们以设计建议结束,可以帮助创建更安全,更安全和更多的私人工具,以更好地解决组织者面临的风险。
We investigate the privacy practices of labor organizers in the computing technology industry and explore the changes in these practices as a response to remote work. Our study is situated at the intersection of two pivotal shifts in workplace dynamics: (a) the increase in online workplace communications due to remote work, and (b) the resurgence of the labor movement and an increase in collective action in workplaces -- especially in the tech industry, where this phenomenon has been dubbed the tech worker movement. Through a series of qualitative interviews with 29 tech workers involved in collective action, we investigate how labor organizers assess and mitigate risks to privacy while engaging in these actions. Among the most common risks that organizers experienced are retaliation from their employer, lateral worker conflict, emotional burnout, and the possibility of information about the collective effort leaking to management. Depending on the nature and source of the risk, organizers use a blend of digital security practices and community-based mechanisms. We find that digital security practices are more relevant when the threat comes from management, while community management and moderation are central to protecting organizers from lateral worker conflict. Since labor organizing is a collective rather than individual project, individual privacy and collective privacy are intertwined, sometimes in conflict and often mutually constitutive. Notions of privacy that solely center individuals are often incompatible with the needs of organizers, who noted that safety in numbers could only be achieved when workers presented a united front to management. We conclude with design recommendations that can help create safer, more secure and more private tools to better address the risks that organizers face.