论文标题
使用情感计算：探索英国对AI的公众看法，启用了工作场所监视
Working with Affective Computing: Exploring UK Public Perceptions of AI enabled Workplace Surveillance
论文作者
论文摘要
本文探讨了关于情感计算在工作场所中的作用的公众看法。它使用一系列的设计小说与46位以英国为基础的参与者进行了反映，从而对追踪工人的情感状态的优势和缺点进行了看法。该方案着重于在销售环境中生物识别感测的平凡使用，以及如何塑造工人的管理方法。纸张结构如下：第1节简要介绍；第2节概述了创新的设计小说方法；第3节探讨了在工作场所围绕它的更广泛的变化；第4节提供了一些法律分析，探讨了AI在工作场所的出现；第5节从研究数据中提出了主题。后一部分包括讨论有关情感计算系统功能和准确性的问题，及其对监视，人类代理和工人/管理互动的影响。
This paper explores public perceptions around the role of affective computing in the workplace. It uses a series of design fictions with 46 UK based participants, unpacking their perspectives on the advantages and disadvantages of tracking the emotional state of workers. The scenario focuses on mundane uses of biometric sensing in a sales environment, and how this could shape management approaches with workers. The paper structure is as follows: section 1 provides a brief introduction; section 2 provides an overview of the innovative design fiction methodology; section 3 explores wider shifts around IT in the workplace; section 4 provides some legal analysis exploring emergence of AI in the workplace; and section 5 presents themes from the study data. The latter section includes discussion on concerns around functionality and accuracy of affective computing systems, and their impacts on surveillance, human agency, and worker/management interactions.
