论文标题
MISC：一种混合策略意识模型，将彗星集成以进行情感支持对话
MISC: A MIxed Strategy-Aware Model Integrating COMET for Emotional Support Conversation
论文作者
论文摘要
将现有方法应用于情感支持对话（为有需要的人提供宝贵的帮助）有两个主要局限性：（a）他们通常采用对话级的情感标签，这太粗糙了，无法捕获用户的即时心理状态； （b）他们中的大多数专注于在响应中表达同理心，而不是逐渐减少用户的困扰。为了解决这些问题，我们提出了一种新颖的模型\ textbf {misc}，该模型首先渗透到用户的精细元素情感状态，然后使用策略的混合物巧妙地做出了反应。基准数据集的实验结果证明了我们方法的有效性，并揭示了精细元素情绪理解的好处以及混合策略建模。我们的代码和数据可以在\ url {https://github.com/morecry/misc}中找到。
Applying existing methods to emotional support conversation -- which provides valuable assistance to people who are in need -- has two major limitations: (a) they generally employ a conversation-level emotion label, which is too coarse-grained to capture user's instant mental state; (b) most of them focus on expressing empathy in the response(s) rather than gradually reducing user's distress. To address the problems, we propose a novel model \textbf{MISC}, which firstly infers the user's fine-grained emotional status, and then responds skillfully using a mixture of strategy. Experimental results on the benchmark dataset demonstrate the effectiveness of our method and reveal the benefits of fine-grained emotion understanding as well as mixed-up strategy modeling. Our code and data could be found in \url{https://github.com/morecry/MISC}.
