论文标题

谁是最好的采用者?免费试用项目促销的用户选择模型

Who Are the Best Adopters? User Selection Model for Free Trial Item Promotion

论文作者

Wang, Shiqi, Gao, Chongming, Gao, Min, Yu, Junliang, Wang, Zongwei, Yin, Hongzhi

论文摘要

随着市场竞争日益激烈的竞争,提供免费试验已成为推广产品和吸引用户的有力刺激策略。通过为用户提供不受控制的商品的机会,免费试用者使收养人对产品有更多了解,从而鼓励他们购买的意愿。但是,作为促销过程中的关键点,很少探索找到适当的采用者。通过其静态人口统计学属性,从经验上获奖的用户是可行的,但效率较差,忽略了他们的个性化偏好。为了将产品与最佳采用者动态匹配,在这项工作中,我们提出了一种新型的免费试用用户选择模型,该模型名为Smile,该模型基于强化学习(RL),代理商会积极选择特定的采用者,旨在在免费试用后最大化利润。具体来说,我们设计了树结构来重新制定动作空间,这使我们能够有效地从大规模的用户空间中选择采用者。三个数据集的实验分析证明了所提出的模型的优势,并阐明了强化学习和树结构可以改善性能的原因。我们的研究表明,构建更强大,更聪明的用户选择模型以及调查更多营销促进策略的指南的技术可行性。

With the increasingly fierce market competition, offering a free trial has become a potent stimuli strategy to promote products and attract users. By providing users with opportunities to experience goods without charge, a free trial makes adopters know more about products and thus encourages their willingness to buy. However, as the critical point in the promotion process, finding the proper adopters is rarely explored. Empirically winnowing users by their static demographic attributes is feasible but less effective, neglecting their personalized preferences. To dynamically match the products with the best adopters, in this work, we propose a novel free trial user selection model named SMILE, which is based on reinforcement learning (RL) where an agent actively selects specific adopters aiming to maximize the profit after free trials. Specifically, we design a tree structure to reformulate the action space, which allows us to select adopters from massive user space efficiently. The experimental analysis on three datasets demonstrates the proposed model's superiority and elucidates why reinforcement learning and tree structure can improve performance. Our study demonstrates technical feasibility for constructing a more robust and intelligent user selection model and guides for investigating more marketing promotion strategies.

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