论文标题
强大而公平的工作分配
Robust and fair work allocation
论文作者
论文摘要
在当今的数字世界中,与在线平台的互动无处不在,因此内容适度对于保护用户免受不符合预先建立的社区准则的内容而言很重要。在整个计划的每个阶段,都有强大的内容审核系统特别重要。我们研究了将人类内容审阅者分配给不同有害内容类别的短期计划问题。我们使用公平部门的工具,并研究竞争平衡和链曲分配规则的应用。此外,我们将传统的Fisher市场设置纳入了实际重要性的新颖方面。第一个方面是对不同内容类别的预测工作量。我们展示了受著名的Eisenberg-Gale计划启发的公式如何使我们找到一个不仅满足预测工作量的分配,而且还可以在所有内容类别中分配其余的审核时间。在实际工作负载偏离预测工作负载的情况下,额外的分配提供了额外的分配,因为额外的分配提供了护栏。第二个实际考虑是时间依赖分配,这是由于合作伙伴需要在几天内为审稿人安排指导以达到效率的事实。 为了解决时间组件,我们在单个时间段设置中介绍了各种公平分配方法的新扩展,并且我们表明许多属性本质上扩展了,尽管有一些修改。与时间组成部分相关,我们还研究了如何满足市场对平滑分配的渴望(例如,内容审阅者的合作伙伴更喜欢分配不时变化的分配,以最大程度地减少人员配置开关)。我们通过从元数据获得的现实世界数据来证明我们提出的方法的性能。
In today's digital world, interaction with online platforms is ubiquitous, and thus content moderation is important for protecting users from content that do not comply with pre-established community guidelines. Having a robust content moderation system throughout every stage of planning is particularly important. We study the short-term planning problem of allocating human content reviewers to different harmful content categories. We use tools from fair division and study the application of competitive equilibrium and leximin allocation rules. Furthermore, we incorporate, to the traditional Fisher market setup, novel aspects that are of practical importance. The first aspect is the forecasted workload of different content categories. We show how a formulation that is inspired by the celebrated Eisenberg-Gale program allows us to find an allocation that not only satisfies the forecasted workload, but also fairly allocates the remaining reviewing hours among all content categories. The resulting allocation is also robust as the additional allocation provides a guardrail in cases where the actual workload deviates from the predicted workload. The second practical consideration is time dependent allocation that is motivated by the fact that partners need scheduling guidance for the reviewers across days to achieve efficiency. To address the time component, we introduce new extensions of the various fair allocation approaches for the single-time period setting, and we show that many properties extend in essence, albeit with some modifications. Related to the time component, we additionally investigate how to satisfy markets' desire for smooth allocation (e.g., partners for content reviewers prefer an allocation that does not vary much from time to time, to minimize staffing switch). We demonstrate the performance of our proposed approaches through real-world data obtained from Meta.