论文标题
在线讨论论坛,以监视目标心理健康支持的需求:r/covid19_support的观察案例研究
Online discussion forums for monitoring the need for targeted psychological health support: an observational case study of r/COVID19_support
论文作者
论文摘要
共同19-19大流行对一般的人,尤其是年轻人施加了严重的心理压力。在线支持论坛为点对点健康支持提供了机会,在需求很高时,可以减轻对专业和已建立的志愿服务的压力。此类论坛也可以用于监测高风险社区,以确定心理压力的担忧和原因。我们在平台Reddit上创建和监视了R/COVID19_SUPPORT,这是一个在Covid-19大流行期间寻求支持的人的在线论坛。我们将自我认同的用户确定为学生或发布大学/大学生活的帖子,然后对这些帖子进行编码,以识别与心理焦虑和困扰触发有关的新兴主题。在研究期间,111个唯一用户在论坛上发表了147个帖子。通过手动编码确定了许多主题,包括:与大学相关的生活经历的丧失,例如毕业仪式或舞会相关的悲伤感;专注于在线和自助学习方面的困难;以及对未来的担忧,特别是毕业于受限的就业市场。识别特定问题使用户得以签名到信息,以帮助他们应对这些特定问题。监视点对点论坛可以帮助确定特定的问题,这些问题可能需要额外的支持,从而使用户能够被验证到高质量的信息以解决特定问题。
The COVID-19 pandemic has placed a severe mental strain on people in general, and on young people in particular. Online support forums offer opportunities for peer-to-peer health support, which can ease pressure on professional and established volunteer services when demand is high. Such forums can also be used to monitor at-risk communities to identify concerns and causes of psychological stress. We created and monitored r/COVID19_support, an online forum for people seeking support during the COVID-19 pandemic, on the platform Reddit. We identify posts made by users self-identifying as students or posting about college/university life, then coded these posts to identify emerging themes that related to triggers of psychological anxiety and distress. 147 posts were made to the forum by 111 unique users during the study period. A number of themes were identified by manual coding, included: feelings of grief associated with the loss of college-related life experiences, such as graduation ceremonies or proms; difficulties with focussing on online and self-guided learning; and fears for the future, in particular of graduating into a constrained job market. The identification of specific issues enabled users to be signposted to information to help them cope with address those particular concerns. Monitoring peer-to-peer forums can help to identify specific issues with which vulnerable groups may require additional support, enabling users to be signposted on to high-quality information to address specific issues.