论文标题

扩大基于本体的个人助理中的对话工作流程建模瓶颈

Widening the Dialogue Workflow Modeling Bottleneck in Ontology-Based Personal Assistants

论文作者

Wessel, Michael, Kalns, Edgar, Acharya, Girish, Kathol, Andreas

论文摘要

我们提出了一种基于所谓的对话工作流程图的虚拟个人助理(VPA)的对话规范的新方法,与当前基于本体的方法相比,有几种优势。由于用户友好的建模框架,我们的新对话规范语言(DSL)使客户能够更轻松地参与VPA建模过程。最终的模型也更加紧凑。 VPA可以更快地开发。 DSL是我们基于本体的对话管理(DM)框架ONTOVPA的新建模层。我们解释了新语言背后的理由和利益,并通过从最近两个Ontovpa项目中降低了混凝土效果(LOE)数字来支持我们的主张。

We present a new approach to dialogue specification for Virtual Personal Assistants (VPAs) based on so-called dialogue workflow graphs, with several demonstrated advantages over current ontology-based methods. Our new dialogue specification language (DSL) enables customers to more easily participate in the VPA modeling process due to a user-friendly modeling framework. Resulting models are also significantly more compact. VPAs can be developed much more rapidly. The DSL is a new modeling layer on top of our ontology-based Dialogue Management (DM) framework OntoVPA. We explain the rationale and benefits behind the new language and support our claims with concrete reduced Level-of-Effort (LOE) numbers from two recent OntoVPA projects.

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