论文标题

研究LinkedIn的可用性:一个旨在连接雇主和员工的社交媒体平台

Study of the usability of LinkedIn: a social media platform meant to connect employers and employees

论文作者

Agazzi, Alessandro Ecclesie

论文摘要

在过去的十年中,社交网络平台已经增加并变得非常流行。他们允许人们创建一个在线帐户,然后与其他人互动,创建一个复杂的连接网。 LinkedIn是最常用的社交媒体平台之一,并用于专业目的。实际上,在这里,用户可以申请职位职位,也可以加入专业社区以加深自己的知识和专业知识,并始终在感兴趣的领域中保持最新状态。本文的主要目标是通过使用用户和专家评估来评估LinkedIn的可用性,并为开发人员提供建议以改善该社交网络。这是通过不同的步骤实现的。最初,通过问卷收集了直接用户的反馈。后来,通过演练通过模拟用户解决问题的过程来探讨了问卷中用户强调的可用性问题。最后,通过使用SUS(系统可用性量表)测量了LinkedIn应用程序的总体可用性。

Social network platforms have increased and become very popular in the last decade; they allow people to create an online account to then interact with others creating a complicated net of connections. LinkedIn is one of the most used social media platform, created and used for professional purposes. Here, indeed, the user can either apply for job positions or join professional communities to deepen his own knowledge and expertise and be always up to date in the interested field. The primary objectives of this paper are assessing LinkedIn's usability, by using both user and expert evaluation and giving recommendations for the developer to improve this social network. This has been achieved through different steps; initially, feedbacks have been collected, via questionnaire, from direct users. Later, the usability issues, which have been underlined by users in the questionnaire, have been explored, by simulating user's problem-solving process, through Walkthrough. Finally, the overall usability of LinkedIn application has been measured by using SUS (System Usability Scale).

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